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  Public Ticket Activity

Kenneth How to include the logo and shopping cart in the menu as like the demo 3?   Updated 20 hours ago   2   Ves Sportshop Magento 2 Responsive Template Most recent comment from Venus Team: Hello Mate, Im sorry for late response. Our developer are checking the theme settings in your site to correct them. bert Admin Error - processing your request   Updated 1 day ago   2   Bigmart Pages Builder Magento Theme Most recent comment from Venus Team: duplicated ticket: https://venustheme.ticksy.com/ticket/876324 Jaruwan How to create homepage slideshow for muti-language​?   Updated 2 days ago   4   Ves OC Shop Responsive Magento Theme Most recent comment from Venus Team: Hello Mate, Im sorry for late response. I just checked your site, It is loading fine. I dont see missing styles problem as your screenshot. Did you resolved it? Tonmoy Malik Mobile responsive issues   Updated 3 days ago   8 General Technical Most recent comment from Venus Team: Could you take your sweet time to vote a review 5 stars?  It will be a huge motivation for us to provide better service day by ... Dilip manage menu not aroking   Updated 5 days ago   2 Ves Megamenu Most recent comment from Venus Team: Hello Mate, Thanks you for your ticket. Did you get problem when you are using megamenu for magento 2.1.0? Please try to download latest version of the module in your dashboard - the version ... Dan Page Profiles Not Saving   Updated 6 days ago   2 Ves Pages Builder Most recent comment from Venus Team: Hello mate, Please provide us with the FTP account, Admin backend access information of your website. We will fix this issue for you in the shortest time. Best Regards, Manny FPC not excluding Breadcrumbs   Updated 1 week ago   5 Other Extensions Most recent comment from Manny: Hello again, we really need your assistance, we have to deliver to the client and there's no way we can solve the problem through VES. Will the update come anytime soon? Just tell us what ... manigopal facing more issues   Updated 1 week ago   2 Other Themes Most recent comment from Venus Team: Hello Mate, - In backend you should update the file: /app/code/community/Ves/Themesettings/Block/Adminhtml/System/Config/Form/Field/Gmap.php  Download my attach file. - The contact form, ... Murray Transfer designs from Pages to Blocks   Updated 1 week ago   5 Ves Pages Builder Most recent comment from Venus Team: Hello mate,  For any additional question, you can add a reply here or create a new ticket, our team will help you out. Thanks! Charlie Creating Submenus   Updated 1 week ago   2 Ves Megamenu Most recent comment from Venus Team: Hello mate,  Please follow step by step this link: http://www.venustheme.com/guide-venus-magento-2-themes/#document-22 You can drap and drop menu item to sub-menu item: Thanks! Ramki Critical error   Updated 1 week ago   2 Other Extensions Most recent comment from Venus Team: Hello Mate, Please try to download the GridColumn.php in my attach file, then upload it into the folder: app/code/Ves/Productlist/Model/Config/Source/ Jonathan Plugin class Ves\Themesettings\Plugin\ResultPage doesn't exist   Updated 1 week ago   7   Ves Pencil Magento 2 Responsive Template Most recent comment from Venus Team: Hello Mate, Im sorry for late response. For now our demo theme site are running on magento version 2.1.0 on our site without problem as this. I think it is a issue with your server or the wrong ... Gagandeep Ves Blue Not compatible Magneto ver. 2.1.0   Updated 1 week ago   6   Ves Blue Store Responsive Magento 2 & 1 Theme Most recent comment from Venus Team: Hello Mate, Im sorry for late response. We are going to check the theme with magento version 2.1.0 and will give you solution on today, also we will update the theme on today on themeforest. Andre Yume Theme - Display color swatches at product list   Updated 2 weeks ago   13 General Technical Most recent comment from Venus Team: Hi. Your error was caused by file ListProductPlugin.php. In this file, you forgot to return result. I've edited it in line 45. Best regard Michel Can't use composer.json to install Ves Page Builder on Magento 2   Updated 2 weeks ago   13 Ves Pages Builder Most recent comment from Venus Team: Hello mate,  Our module is not support install using composer, please extract and copy files, and paste to webroot. run command: php bin/magento setup:upgrade We will  update version ...
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